Location was perfect. In the heart of a very walkable city. There was a nearby elevator for moving from a lower street to the location of the hotel. Gives you a break from climbing the stairs. Outside my room was a 400 year old convent undergoing restoration. The room was large with plenty of clothing storage. The shower in the bathroom was roomy and the water was always hot. Wi-Fi worked consistently. The small lounge and bar within the hotel offered a respite after a day if sightseeing. The breakfast was perfect. Choices of hot entrees, sliced meats and cheeses, cut fruits, and cereal. Good basics and then some. Plenty of coffee, juices and multiple tea choices. Hotel employees were helpful with directions and other information. Postal drop boxes were within a short walk. There is even a laundromat nearby. Restaurants provide almost any kind of cuisine. Historic and cultural sites within walking or public transport distance.
Cindy
desember 2024
The room was comfortable and very welcoming. The friendliness of the staff could not be beaten. When we arrived we were given a very helpful summary of the area. When we left we asked if we could have access to breakfast 10 minutes earlier and it was granted with no problem. The location is excellent with good access to the main sights of Lisbon
Anne
desember 2024
The staff were very friendly and helpful. Upon arrival, a member of staff gave us all their recommendations of Lisbon and the best areas to go. The location was very central.
Claire
januar 2025
Prior to when I booked there, I contacted them regarding vegan options in the breakfast menu - my request was fulfilled, and I received a very welcoming feeling from the moment we stepped there. Everyone was super friendly, and it always felt like they were doing extra steps to make sure we were happy. My brother booked a few weeks after me (I was planning to go alone at first), and they contacted me about us having the same surnames. When I asked why, they told they wanted to make sure we'll stay on the same floor - this was never asked for by me and VERY alert and considering by them. All of that I mentioned indicates that this place is being run very efficiently and by very nice people, hiring very nice staff to go with. Oh, and don't get me started on the location, which was excellent - we were close to everything and everywhere.
Yeonatan
desember 2024
Great stay at the Casual Belle Hotel! The family room was nice and clean, with very comfortable beds that accommodated the four of us perfectly. Tania, Cyril and Facu at the reception desk were incredibly helpful. The location was excellent, right in Baixa and very close to must-see sights like Jorge Castle and Commerce Square. It's a great spot if you want to explore the town and visit local attractions by foot, such as Alfama. Plenty of eateries nearby too! Thank you for a wonderful stay.
Sairah
august 2024
Arriving at Lisbon driving was an adventure and unfortunately is very much complicated park a car and load/unload in this hotel; however, the staff named Cyrillo was extremely helpful and polite! The location of the hotel for walking distance is very good from the main attractions of downtown Lisbon.
Eduardo
juli 2024
Very central and you can walk to the pier etc...Very friendly and helpful staff. The entry way was nice, vintage 1930's style within the halls and rooms, clean, bed comfortable, aircon included, darkening curtains, I did not have breakfast there, there is a big grocery store right across the street, the room has a mini fridge. There is also one of the 7 hills 10 minute walk, half of it you can take the car garage elevator to a restaurant and then climb to the castle, its very helpful in the heat to have that elevator! a great hotel for a 3-4 night stay.
Karin
august 2024
Room on the 3rdfloor. I really liked the central location, easy public transport access. We were able to explore the city without wasting time. Modern/classic - bold interior. Helpful staff. (hi, Carlos!) Abundant selection, delicious tastes, constant replenishment at breakfast. We had to check out early on the last day, but they provided us with a morning travel package. Special thanks for the perfect blackout curtains for relaxing, a comfortable bed and a soundproof window. The tour guide for the program recommended by the accommodation (Sintra-Cascais excursion) was very professional and kind.
Ákos
mars 2024
The property was in a perfect location, with convenient access to nearby attractions and amenities. The staff at the hotel were incredibly friendly and accommodating, making our stay even more enjoyable. We were impressed by their professionalism and willingness to assist with any needs or requests we had during our stay.
Steve
juli 2024
Starting with our arrival, check-in was fast and simple. Receptionist was friendly and helpful, offered us a map and showed us nearby attractions. Room was a decent size for western Europe. Cleaners were good and kept room tidy. Breakfast was from 7am and had a good variety to choose from- 3 juices, tea and espresso machine, multiple pastries, cereal, egg, bacon, fruits and dessert. Central location made transport easy. Check-out was simple. No surprise fees. Overall, I would recommend.
Shivesh
mars 2024